<p>At Onbuy Wholistic, we're committed to providing top-notch products at great prices, backed by 24/7 customer support. We prioritize swift order processing, with 99% of orders shipped within 24-48 hours. Our dedicated service team ensures prompt responses to all messages within 24 hours. We strive to deliver exceptional customer service and resolve any issues promptly. Thank you for choosing us - we appreciate your trust and look forward to serving you!"</p>

WHOLISTIC HH LTD

Suite 5002, Unit O Winton House, Stoke Road, Stoke-On-Trent, Staffordshire, ST4 2RW, United Kingdom, GB

N/A

14220777

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller’.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn’t arrive
• Your order isn’t as described
• Your order arrived damaged or faulty
• There’s an issue with your refund