winwinstore
About
<p>winwinstore is committed to providing each customer with the highest standard of customer service.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
NRORY LIMITED
Address
98 Baker Street, London, England, W1U 6TY, United Kingdom, GB
Company Number
13935158
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from winwinstore
By L. Pouncett
5/5The seller was true to there word and explaining all about it
By B. mccormack
5/5Great seller and communications
By S. Woodford
5/5The item was delivered on time and in good condition, nothing was broken or damaged.
By M. MARSHALL
5/5I wasnt actually sure when they should of arrived .. not sure i got an indication .. so just waited and was happy when they did .. so to be fair i cant rate tha... Read more
By S. Steel
5/5Good stuff for my dog Sid’s ears
By L. Taljaard
5/5Did not need ti contact
By C. Hodge
5/5Excellent, product came quickly and well packaged
By S. Payne
5/5Easy to order didn’t gave to get in touch which shows how good the product is, and delivery was great too!
By J. Kazazi
4/5No issues with the seller
All winwinstore reviews
Havent had to use vustomer service so tjat id N/A
But overall happy and have revommended to family and friends.
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