woqier
About
woqier is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
MianYangWoQiErShangMaoYouXianGongSi
Address
FuHuaDaLouAQu302Hao(JiQunZhuCe), MianYangShi, KeChuangQu, 621000, China, CN
Company Number
91510700MAACH3DW1G
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from woqier
By m. francis
5/5The sellers was excellent and the purfumne came in its proper box and was well packed I would highly recommend this seller
By E. Markou
5/5Thank You A++
By G. Shephard
5/5As above .
By s. burton
5/5Ex
By L. Gill
5/5Used three times, no issues, good service
By M. Mcdaid
5/5Did not need to contact seller everything was good
By C. Aroyewun
5/5Thank you
By s. clancy
5/5The seller provided a genuine product at an affordable price. Combined with providing an excellent customer service, what a combination, I certainly will be com... Read more
All woqier reviews
They are Chinese and selling fake products.
I paid £90 for perfume which was pure fake. In fact I would advise not to use OnBuy at all. Stick to Amazon, at least if something goes wrong they are quick to sort out.
I eventually got my money back but not without a fight.
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