Xstra Digital Storage
About
Xstra Digital Storage is dedicated to providing you with excellent customer service. Xstra Digital Storage has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Xstra Digital Storage
Address
65 Compton Street, London, EC1V 0NB , United Kingdom, GB
Company Number
11511238
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Xstra Digital Storage
By M. Pitcher
5/5Delivered before the date quoted, good service.
By M. Mahaini
5/5Item delivered on time and the seller was good.
By J. Nasri
5/5Item delivered on time as described
By D. Dubiel
5/5Excellent
By p. Malinauskas
5/5Props for good service and customer care also delivery was very quick.
Many thanks!
By K. Attwood
5/5The ordering was fast, simple and delivery was on time.
By S. Patel
5/5Got to say that we recived the product within 24 hours & hasel free.
Welldone to your team & will defently recomend this site to all our friends
By Y. Venardis
5/5Seller's service was up to par. Product was as good as promised.
By D. Turley
5/5Fast delivery and easy ordering process.
All Xstra Digital Storage reviews
Many thanks!
Welldone to your team & will defently recomend this site to all our friends
I was told it would have been dispatched early this week and delivered within a couple of business days yet the tracking info says it hasn't even been handed over to FedEx yet.
Really bad performance from them.
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