Featured reviews from yao96266
By J. Wells
5/5No problems at all.
By J. Cleaver
5/5Service was good and information provided was correct and given all through the ... Read more
By F. Widdowson
5/5Always top service that's why I use on buy
By H. Marshall
5/5Good despatch. Better than I expected given where it was coming from
By J. phipps
5/5Was excellent
By J. Blair
5/5Good company quality goods
By E. Bagley
4/5Arrived but no tracking.
By R. Wingfield (author)
4/5All these products seem to come from China. The seller seems to be just a 'middl... Read more
About
Our store brings together thousands of daily necessities and groceries, with all kinds of products, you can enjoy the shopping experience. Provide professional customer service to make your shopping experience worry-free and efficient.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
PingXiangShiJiuZhouYuShangMaoYouXianGongSi
Address
jiangxishenganyuanqugaokengzhenminzhuercunjiangbei22hao, pingxiangshi, 337000, China, CN
VAT Number
GB415141144
Company Number
91360302MA3AEKX96J
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
