YESCOME
About
Welcome to order our store. If have any question that kindly contact us
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
YESCOM LIMITED
Address
Unit G1,Capital House 61 Amhurst Road, London, E8 1LL, United Kingdom, GB
Company Number
14310556
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from YESCOME
By E. Elliott
5/5Beautiful bag amazon price, would recommend this seller.
By S. Cone
5/5Excellent service item well packaged and arrived earlier than expected
By E. Hill
5/5Really love this bag, it holds a lot more than you’d think
By N. Hyland
5/5I did email the seller but didn't get a response, this was to do with delivery date as it was for a birthday present.
By K. Moran
5/5Cannot fault the seller. My order was securely packed and arrived with the stated time frame. I was kept informed about the purchase and delivery process. ... Read more
By C. May
5/5Excellent service
By S. Sachikonye
5/5Quick delivery
By j. hook
4/5Service was excellent, provided up to date delivery times and arrived before the date expected
By A. Ayling
4/5Service was within the stated time & well packaged
By M. Farrell
4/5This was my first purchase from on bye what can I say? It was easy from start to finish price was perfect considering the items that I had purchased were very ... Read more
All YESCOME reviews
My order was securely packed and arrived with the stated time frame.
I was kept informed about the purchase and delivery process.
I'd buy from this seller again and recommend.
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