Featured reviews from Your Beauty Edit
By K. Pudlo
5/5Great service from Onbuy and their partner. Delivered quickly and no problems
By P. Pogson
5/5The perfume was well packaged & delivered quickly, thank you.
By S. Hobson
5/5Great price && great product. Prompt delivery
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By B. Kitching
5/5I absolutely love this website for recommendations — great choice, excellent p... Read more
By C. Nichols
5/5Really happy with the price inc delivery. Shipping was fast. Happy to buy again ... Read more
By A. Mcleod
5/5Item was packed with care and arrived in perfect condition on time
By D. Davies
5/5Great service... highly recommended
By C. Smith
5/5I recommend this seller for their fast service and good value goods.
By T. FORBES
4/5Great buying experience all round start to finish!!
About
ADZ PACKAGING is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
ADZ PACKAGING LTD
Address
15 Shalford Road, Leicester, LE5 0AY, United Kingdom, GB
VAT Number
GB508033128
Company Number
16166877
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund