Featured reviews from Zakki
By M. Dunn
5/5Excellent seller, fast secure delivery. Will definitely recommend
By P. Pates
5/5Fast delivery easy transaction would definitely buy again
By N. Sadiq
5/5I got the product on time,in good packaging
By A. Large
5/5The goods were well packed arrived within 5 days. Exactly as described and the... Read more
By R. Arthur
5/5very happy with the service
By m. schechter
5/5Happy with order makeup
By S. Barraclough
5/5Excellent service from this company yet again.....
By M. NORMAN
4/5Product was delivered on time.
By A. Khan
4/5Good
About
We are dedicated to giving you the very Best products with excellent quality at great prices with 24/7 Customer service. When ordering with us, you can rest assured that your order will be processed quickly – in fact 99% of orders are dispatched within 24-48 hours. We strive to give the best possible customer service to enable this we have a dedicated service team and we guarantee to reply to all messages within 24 hours, so please do give us a chance to rectify any potential issues before leaving feedback. We hope you enjoy our products as much as we enjoy offering them to you. Please don’t hesitate to contact us. We will give our best for you!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Maneka Ltd
Address
85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom, GB
Company Number
13910303
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund