ZASH LONDON
About
We deal in rugs, bedding and fashion products.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
ZASHLONDON LIMITED
Address
B W I Self Storage, Unit 12, Hainault Road, Hainault Works Little Heath, Romford, Essex, RM6 5NF, United Kingdom, GB
VAT Number
GB331752125
Company Number
10731217
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from ZASH LONDON
By E. Payne
5/5Good transaction
By E. Procter
5/5Very easy
By P. Cresswell
5/5Very quick delivery and at a good price
By L. Williams
5/5Great, arrived on time
All ZASH LONDON reviews
You must be kidding me. It’s already lasted longer than three month to fix you terrible procedures. I’m still waiting for my refund , after so many month waiting I reach my limit. You sent me a messenge at the mid diciembre saying you going to transfer my money within 7 working days and again I need to spend some of my time writing to you. Shame on you guys. The world definitely needs companies able to compete with the quasi monopoly of Amazon but it won’t be you. Your poor costumer service, web page in constant loop; useless as your company and many other negative things put you out of the competition zone. You are scammers guys. I WANT MY MONEY BACK NOW!!!!!
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