About
We’re passionate about helping you create a beautiful and comfortable home. At [Your Store Name], we offer a wide range of home and garden products — from stylish décor and practical home essentials to outdoor furniture and garden accessories. We believe that great quality shouldn’t come with a high price tag, so you’ll always find quality products at affordable prices. Whether you’re refreshing your living space or transforming your garden, our range is carefully chosen to combine style, durability, and value. Shop with confidence knowing we’re committed to excellent customer service, fast dispatch, and products you’ll love. ✨ Good Quality. Great Prices. Beautiful Living. ✨
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Zayvia Limited
Address
Unit 10 Enterprise Park, 147 Drakemire Drive, Glasgow, G45 9EE, United Kingdom, GB
VAT Number
GB494128080
Company Number
SC850148
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund