ZPU Boutique

53 reviews
OnBuy seller since 2023

Featured reviews from ZPU Boutique

6.4/10
5 Star
27
4 Star
7
3 Star
0
2 Star
1
1 Star
18

By A. Davey

5/5

Great seller quick delivery

By D. Gregory

5/5

Service was excellent. Item was well packaged and came with lots of extras. Highly recommend this seller. Thanks

All ZPU Boutique reviews

6.4/10
5 Star
27
4 Star
7
3 Star
0
2 Star
1
1 Star
18
53 reviews
By J. Durao on 13/09/2025
1/5
Delivered on time
Items as described
Good customer service
The mobile phone unglued itself in some places because of the heat and the seller sent me another one quite promptly, so that was good. Fast forward 2 years and I'm trying to check if my phone is supported by volte (4G calling) because it's not working for one of the sim cards (it's a dual sim card phone) but the seller doesn't even reply to my messages. Online it says that it has to be the seller activating this if it's not activated, but they don't care. Stay away at all cost. Avoid, avoid, avoid!
By A. Rowson on 15/10/2024
1/5
Delivered on time
Items as described
Seller sold me a stolen mobile and passed it off as new.
By D. Curley on 06/08/2024
1/5
Delivered on time
Items as described
Good customer service
Bought an i phone which packed in after 6 months. Seller has not responded to my requests for fauklt support. You are taking a huge risk buying from this seller as they will not respond to issues with products. AVOID AVOID AVOID !
By O. Pascua on 08/07/2024
1/5
Delivered on time
Items as described
Good customer service
Bought an iphone 12 pro max 18/08/2023 stating it is a brand new phone. Paid brand new price. After 11months the battery became swollen so I took it to Apple store. Apple declined the manufacture warranty claim because in their system the phone was turned on the year 2020. They sold me a USED phone and I dont know how they manage to repack everything and making it to be brand new. I asked for an invoice but I did not hear anything from them!

Beware of these scammers! DO NOT BUY from these scammers if you value your money.
By A. Davey on 19/06/2024
5/5
Delivered on time
Items as described
Great seller quick delivery
By Z. Akhlaghi Ghanbari on 24/03/2024
1/5
Delivered on time
Items as described
Good customer service
It was a FRAUD!
By C. Anderson on 14/03/2024
1/5
Delivered on time
Items as described
Good customer service
Still waiting
By D. Gregory on 11/02/2024
5/5
Delivered on time
Items as described
Service was excellent. Item was well packaged and came with lots of extras. Highly recommend this seller. Thanks
By M. Donovan on 18/01/2024
1/5
Delivered on time
Items as described
Good customer service
I am very disappointed.
Delivery and packaging of my item where highly satisfactory, but the phone was no longer required and I need to return it. Sent messages with one irrelevant response and a note appeared on my order saying the returns window closed a week after I received my phone. This is not right and this was not stated when I bought the phone. Terrible customer service, would highly unrecommend this company
By A. Bartlett on 17/01/2024
1/5
Delivered on time
Items as described
Good customer service
I bought and iPhone 11 which stopped working after a couple of weeks of use. When I contacted the seller to organise a return, they ignored me. I am now trying to get compensation from OnBuy but I am not hopeful.
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