Featured reviews from allbeauty
By R. Jones
5/5Really good
By F. Tahir
5/5Excellent seller! The item was delivered on time, well packaged, and exactly as ... Read more
By R. Jackson
5/5Great. Well packaged. Excellent condition thank you!
By H. Fitzgerald
5/5The seller sent the product in good time I was very pleased
By J. Simmonds
5/5As above.
Well pleased with the item and excellent service.
By M. Korovnyk
5/5Thank you very much!!!
By K. Bautista
5/5Deliver on time! Fab service item arrived in great condition as expected
By K. Bautista
5/5Deliver on time! Fab service item arrived in great condition as expected
By A. KANEVA
5/5Amazing
By H. Odwyer
5/5Definitely worth the money
About
Celebrating 21 years in beauty, we stock over 400 of your most loved and newest beauty brands across skin, hair, fragrance, cosmetics and wellness. With an industry leading Trustpilot rating of 4.7 you can trust us for incredible customer service with fast delivery every day of the week including the weekend!
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
IEB Trading Limited
Address
IEB Trading Limited, Unit 8, Guilberts Industrial Centre, St Peter Port, Guernsey, GY1 1FN, United Kingdom, GB
VAT Number
GB206369021
Company Number
44872
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
