Amazing Crystal
About
Amazing Crystal is dedicated to providing you with excellent customer service. Amazing Crystal has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
amazingcrystalukltd
Address
46C ilford Hill, ilford, Essex, IG1 2AT, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Amazing Crystal
By J. Roe
5/5The sellers service was brilliant and the item was delivered really quickly. Really happy. Thank you
By M. Rees
5/5Good. Fast dispatch
By A. Barber
5/5Fast delivery and packaged well
By Y. Prior
5/5Can't fault it. The order arrived quickly and was exactly as described.
By A. Sarkar
5/5Product was dispatched quickly. There was a mix-up with the postage which caused a delay, but it was sorted quickly and efficiently by the seller. Would buy fro... Read more
By D. Watson
5/5Fast and courtios pleasure doing business with you will use again if needed thsnks
By J. McHugh
5/5Item was packed really well and came with the sticky buds to attach them to the ceiling.
Just need extra sticky buds as got extra stars in the pack
By P. Weston
4/5Straight forward transaction as you would expect - no issues. Will probably use again.
All Amazing Crystal reviews
Just need extra sticky buds as got extra stars in the pack
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