Featured reviews from BAD GAME RETAIL
By L. Rotariu
5/5Seller service was great.
By D. Dunk
5/5I was very happy with the quick delivery and well packed Xbox. Not to mention th... Read more
By M. Barr
5/51st class superfast delivery very well packaged item as described ver happy
By S. Ramsden
5/5Never recieved item £30 was my sons Xmas present. No response from seller and o... Read more
By A. McConnell
5/5Seller was on time and very helpful indeed
By M. Fleming
5/5The overall service was excellent and the product was a gift so it was carefully... Read more
By D. Walker
5/5I was a little nervous about my order as there are a number of poor reviews for ... Read more
About
We're a company created by gamers for gamers. At BadGame all staff [Including the owner] have a long history of gaming, from World Of Warcraft to League Of Legends to Fifa. We know how much gaming can help you relax... This is why our goal is to make sure you and your loved ones get the best gaming experience possible.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
BAD GAMES LIMITED
Address
155 BOWES ROAD, ENFIELD, N11 2JA, United Kingdom, GB
VAT Number
363901105
Company Number
13006581
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund