Featured reviews from BEST BUY DEAL LIMITED
By M. Hedgecott
5/5First time using OnBuy and used them on the basis of anyone-but-Amazon, but now ... Read more
By D. Evans
5/5I had never used OnBuy before, let alone this particular seller on the platform,... Read more
By S. Jaggar
5/5Great product, great price and delivered on time, thank you
By V. WILKINSON
5/5Easy to order and quick delivery.
By B. Jones
5/5Great service, arrived the next day, appropriately packaged.
By M. Clark
5/5Lovely seller everything arrived well packaged. No damages to the item, the box ... Read more
By L. Phillips
5/5Brilliante quick delivery on time everyone
By j. Brooks
5/5Fast delivery easy checkout no hassle at all
By L. James
5/5Great price, clear and responsive website and item delivered a day earlier than ... Read more
About
BEST BUY DEAL LIMITED is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Best Buy Deal limited
Address
37 High Road , London, United Kingdom, N22 6BH, United Kingdom, GB
VAT Number
GB362930493
Company Number
12882593
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund