Featured reviews from BEST BUY DEAL LIMITED
By A. Burkin
5/5Excellent service and arrived well packaged and super quick on time.
By N. Dyson
5/5Arrived very quickly
By m. farquharson
5/5This is the first time i have used On-buy and service and information was great.... Read more
By G. Swan
5/5Initially sceptical that I could get this so much cheaper than John Lewis alread... Read more
By I. Corry
5/5Very good
By C. Pattison
5/5The sellers service was excellent arrived very quickly and packed well
By j. luther
5/5Fantastic, come in 2 days.
By C. MWAURA
5/5My experience with the seller was very good. The ordering process was straightfo... Read more
By K. Park
5/5Brilliant, easy to use website and great prices
By S. Clarke
5/5.
About
BEST BUY DEAL LIMITED is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Best Buy Deal limited
Address
37 High Road , London, United Kingdom, N22 6BH, United Kingdom, GB
VAT Number
GB362930493
Company Number
12882593
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund