Big Ollies Trading Post Ltd
About
Welcome to Big Ollies Trading Post. We sell various kitchenware products such as Crockery, Glassware, Cookware, Kitchen Accessories and Table Trends. Not only do we cater for your domestic needs we can cater for your professional needs. Products are added daily so if there is anything that you need that is not available in our store please do not hesitate to contact us. We a small family company who always try to exceed our customer's expectations and always happy to help.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Big Ollies Trading Post Ltd
Address
4, Miskin Court, Undy, Monmouthshire, NP26 3PE, United Kingdom, GB
Company Number
13168101
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Big Ollies Trading Post Ltd
By J. Murdoch
5/5Good service. Packaging was excellent, so the plate arrived in perfect condition.
By B. Fowler
5/5Mugs Well packed and delivered on time. Thank you.
By H. Brown
5/5Seller was great. Quick email confirmation, arrived sooner than expected. Good quality item and good packaging. Would use again.
By C. Jacquemin
5/5Very good. Well packaged for safe delivery and delivered on time.
By S. Cook
5/5Excellent service and quick delivery, perfect.
By A. Ball
5/5Would definitely recommend
By D. Feasey
4/5Delivered on time and well wrapped.
By R. Mellersh
4/5Well packaged and delivered ahead of expectation.
By E. Whalley
4/5Item was well packaged. Unfortunately there is quite a large dink in the peppermill which didn't happen in transit and was obviously packaged up in that condi... Read more