Featured reviews from BONNYPACK (SCOTLAND) LIMITED
By W. Galvin
5/5Item was great and arrived super fast - thank you for great service and will 100... Read more
By L. Davenport
5/5Excellent service, well packaged and arrived quickly
By O. Aluko
5/5Excellent fast and reliable
By D. Martin
5/5I did not interact with them as it was not necessary but as stated in my main re... Read more
By V. Carney
5/5Perfect
By K. Karl Talbot
5/5Product was received really quickly overall experience was great.
By R. Taylor
5/5They were packed good and delivered ontime
By M. Jaw
5/5Extremely quick and professional service
By J. Frances
4/5I am complaining about the courier who made no attempt to knock on my door where... Read more
About
Family run business with over 40 years’ experience in the Wholesale & Retail sector.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Bonnypack Scot. LTD
Address
26 West Street, Glasgow, G58LP, United Kingdom, GB
VAT Number
GB290388338
Company Number
SC060880
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund