Featured reviews from BRAND CHANNEL LIMITED
By L. Craven
5/5The seller is great, the watch was well packaged and arrived on time. Sadly the ... Read more
By A. Christie
5/5Good price, delivery on the deadline. Recommended.
By A. Barton
5/5Perfect product easy service
By A. Gill
5/5Excellent product, brilliant service and fantastic value for money, bought one f... Read more
By M. Fletcher
5/5Superb service and communication, quick delivery.
100% recommended.
By A. Glancy
5/5Just brilliant
By R. Clark
5/5Communication and regular updates with process of my order was good
By w. gill
5/5No problems at all, fast delivery well packaged
By A. Downey
5/5my experience was very goid with the seller they were really helpful an kind wis... Read more
About
We specialise in supplying the latest electronic products including smartphones, tablets, earbuds and accessories. Our focus is on quality, value and customer satisfaction. We aim to offer reliable products, fast dispatch and responsive support to give our customers complete confidence when shopping with us.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
BRAND CHANNEL LIMITED
Address
1j Gleneagle Road,, Flat-2, Shackleton Lodge,, London, England,, SW16 6GE, United Kingdom, GB
VAT Number
GB508168291
Company Number
16692180
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund