Buying Traders Ltd
About
Buying Traders Ltd is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Buying traders ltd
Address
5 Armstead Walk, Dagenham, RM10 9PB, United Kingdom, GB
Company Number
14369360
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from Buying Traders Ltd
By C. Jones
5/5Came on time and New as detailed. Very pleased
By g. thompson
5/5First class
By J. Slater
5/5Good communication and quick delivery.
By K. Zaleski
5/5Great experience
By C. Abell
5/5Excellent, well packaged and arrived quickly. I would use again.
By L. Deane
5/5There was, unfortunately a fault with the item (supplier fault rather than seller) but I couldn't have asked for better communication and resolution from the se... Read more
By A. Demir
5/5really good customer service. arrived on time. didnt had to wait long, only if royal mail didnt have a delay. really nice controller
By I. Patel
5/5First time purchase experience was good.
By S. Grindrod
5/5Good, clear communication and really quick delivery. Product arrived as described. Much cheaper than other retailers selling price. Would buy again.
By anonymous
4/5Didn't have to message the seller as I wasn't given reason too
All Buying Traders Ltd reviews
- Previous
- 1
- 2
- Next