Coffee Friend is an international omnichannel retailer for coffee and coffee machines, operating in Europe under locally created names in each market. We focus on extraordinary sales experience and high-quality production.
Our journey to success began in 2010, Lithuania, when two friends decided to pursue their dream in coffee business. Passion for coffee and circle of friends grew rapidly. Now, according to "Business research center group" study, we are one of leading retailers in coffee and coffee machine industry in Baltic states. We don't stop here - we dream of sharing good coffee with the rest of the world.
Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.
|Country||Estimated Delivery||Delivery Cost|
|Mainland UK||6 - 10 days||£4.99|
|Argyll and Bute with Loch Lomond and Inner Hebrides||6 - 10 days||£4.99|
|Channel Islands: Guernsey||6 - 10 days||£4.99|
|Channel Islands: Jersey||6 - 10 days||£4.99|
|Firth of Clyde Islands||6 - 10 days||£4.99|
|Isle of Man||6 - 10 days||£4.99|
|Isle of Wight||6 - 10 days||£4.99|
|Isles of Scilly||6 - 10 days||£4.99|
|Northern Ireland||6 - 10 days||£4.99|
|Orkney Islands||6 - 10 days||£4.99|
|Outer Hebrides||6 - 10 days||£4.99|
|Scottish Highlands and Isle of Skye||6 - 10 days||£4.99|
|Shetland Islands||6 - 10 days||£4.99|
Returns & terms
Legal Name: Amicum team Ltd
Address: 166 College Road, Harrow, HA1 1BH, United Kingdom, GB
Company Number: 10328461
Under the Consumer Rights Act 2015, consumers may be entitled to a refund, replacement, repair and/or compensation where goods are faulty or not as described. Returns are free if the products received are faulty. And if not faulty, but you are not totally satisfied with your purchase, you can still return it within 14 calendar days after delivery if the item meets the conditions outlined in point 11.3. The fee for return is £6.90 ( this fee is charged for the courier services, it is not an additional fee for returns). After 14 days returns are not accepted unless the products are approved as faulty. If the item is suspected as faulty, but after service check-up, a fault is not detected, the buyer is charged for shipping to the service and back. In order to return the item (s) in the cases referred to the rules’ in paragraph 11.1., the buyer must contact the seller and submit a written request for the return of goods. This must be carried out in accordance with paragraph 4.2 of the rules. In case of returning the goods to the buyer, it is necessary to follow these conditions: The returned item must be in its original package (this does not apply in the case of a faulty product returned); Items must be not damaged by the buyer; Item must be unused, of marketable appearance (undamaged labels, security pellicle etc.). The buyer must not have started using the item, installed it or combined it with other goods (e.g. water, coffee, etc.) after delivery so that they become inseparable. (This paragraph does not apply in case of a returned faulty product); The returned item must have the same parts as it did when received by the buyer; When returning an item, it is necessary to provide the document of acquisition and a written request for the return of goods; The seller has the right to not accept returned goods if the buyer fails to comply with the procedure for returning the goods, which is determined in this article. When returning an item, it is necessary to provide the document of acquisition and a written request for the return of goods; Returns and exchanges carried out in accordance with the Consumer Rights Act, 2015. The money for the returned goods in all cases are transferred by transfer and only to the payer’s bank account. To exercise your right of withdrawal, you must inform us here or by filling out the withdrawal form.
Returns Address: Europos prospektas 36, Kaunas, 46369, Lithuania, LT
Coffee Friend reviewsSee all
By Z. Lampert5/5
By J. Randall5/5
Arrived quickly, packaged well. Would buy from Coffee Friend again.
By S. Botwright5/5
Packed well and speedy delivery
By P. Sanders5/5
By N. Ng5/5
The dispatch time is very fast. Well run operation.
By P. Nevett5/5
Good COmms and delivered well packaged - in anything box was overlarge. Arrived well in time. Pleased with vendor.
By A. Jackson4/5
Delivered earlier than expected and in perfect condition
By J. El-Mahmoud5/5
Delivered quickly and well packaged. Trouble free which is great!
By J. Lane5/5
very good service.
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