Featured reviews from Digital Crafts Shop
By B. Beattie
5/5Easy purchase no problem at all
By J. Johnson
5/5Seller service fantastic
By s. sellers
5/5Kept informed of delivery, well wrapped and exactly as described by seller. tha... Read more
By L. Hughes
5/5The service was great
By B. Sanders
5/5Delivery by Royal Mail,well boxed and labelled.
By A. Skarzheniuk
5/5Good.
By A. Holbrook
5/5Very good clear advertisment, and follow up delivery.
By J. Barlow
5/5Great value.
Package in tact.
By R. Platts
4/5No problems at all. Good service.
About
Dear every valuable customer ,please know that any after-sales problems caused by the seller, you can keep the item and receive compensation for Please rest assured to choose Digital Crafts Shop.Hope you'll get a happy shopping experience.(After you place and several days not update the order status,Please don't rush to cancel the order. You can leave us a message to us to confirm if it has been shipped,usually, the order page updates 1-2 days later than the actual status)
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
YINYING ECOMMERCE TECHNOLOGY LIMITED
Address
xiang gang jiu long jian sha ju qi xian dao nan 4 5 - 5 1 hao qi shi da sha 8 0 3 shi, xiang gang, 999077, China, CN
VAT Number
GB376326184
Company Number
71403794-000-11-24-3
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
