<p>We started out as a UK-based company in 2005, where we established ourselves as a global</p> <p>consumer brand that provided creative and unique products for the home and office.</p> <p>As Duronic grew, we gradually expanded into Europe, so that now Europe is catered for exclusively</p> <p>by our German company. With a foot in both the UK and Europe, we hope to bring you the best of</p> <p>both worlds and expand even further to bring you more exciting products.</p> <p>As a family-run business, we understand what is truly important to our customers and are constantly</p> <p>working with the feedback we receive to further improve our products and to help create new</p> <p>innovative designs.</p> <p>As our multi-national team is spread out between our UK and German offices, and we offer</p> <p>customer service in English, French, German, Italian, Spanish, Dutch, Swedish and Polish.</p> <p>If you would like to get in touch with us, please click here: Contact the Seller and a Customer</p> <p>Representative will get back to you.</p> <p><strong>Addresses:</strong></p> <p><em>UK:</em> Shine-mart Ltd. 1 Spilsby Road, Romford, Essex, RM3 8SB. The United Kingdom.</p> <p><em>Germany:</em> Shinemart GmbH, Brandenburger Str. 40, 40880 Ratingen, Allemagne. Germany.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Shine-mart Ltd
1 Spilsby Road, Romford, RM3 8SB, United Kingdom, GB
GB876823281
5591927
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By A. Carneiro
5/5All perfect
By P. Toulouse
5/5Happy with packaging and security. Everything arrived in good order.
By j. allan
5/5the seller’s service excellent, in time when i needed it, quick delivery , well packaged
By S. Hood
5/5Good service and delivery.
By R. Barclay
5/5Delivered quickly the following day after ordering.
By F. Koasar
5/5⭐️
By V. Beladaci
5/5From ordering to arriving on my doorstep took 23 hours. Excellent service.
By S. Higgins
5/5Excellent service, arrived safely and on time. Was taken a back by the size of the box, but everything was packaged very well.
By M. Malcolm
5/5Delivered well packed item quickly no hassle