Easi2shop

Easi2shop is an established online seller of health and beauty products from many well known manufacturers. We strive to give our customers good value for their money through savings on recommended retail prices backed by excellent service. We make it our duty to provide you with the most satisfying shopping experience. If there are any problems with your purchase, we endeavour to rectify it in a helpful, expeditious and professional manner.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Vital Brands Ltd.

Unit 403 Centennial Park, Centennial Avenue, Centennial Avenue, Elstree, Herts, WD6 3TN, United Kingdom, GB

05521230

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund