Item arrived damaged . Base of fan was crumbling . Photo sent .
Obviously not inspected before despatch.
Customer Service non existent .put all responsibility onto me to get large heavy box back to them . At my expense . Until I objected and they sent postage label . Said I would not get refund intil fan inspected . Pity they hadn’t inspected it before despatch to me . I’m disabled and asked them to arrange for collection by Royal Mail . They said get a friend to bring to Post Office for you .
They would not accept this problem caused to me was their responsibility and made it all my problem .
Very unpleasant to deal with . Stay away from this company and from On Buy .

Came in the time they said it would. Excellent

Excellent will definitely use them again.

Good price. Delivered quickly. Well packaged.

Perfect. No problems at all

Fantastically packaged

The item was well packaged, and protected.

Arrived in time well packaged

Excellent service, my order was dispatched quickly, delivery was fast and it arrived well packed and in good condition.

Great correspondence, we'll packed and arrived on time