Featured reviews from eShopin
By G. Gledhill
5/5Very happy with the order and delivery process.
By O. Amayo
5/5Seller dispatched product promptly and product true to description
By D. Reid
5/5Sellers service was excellent
By anonymous
5/5Extremely quick delivery. Excellent service.
By L. Davies
5/5So happy with products and was delivered so quick
By J. Rae
5/5Prompt service
By s. sheppard
5/5Item was dispatched quicky and delivery was quick
By c. Meredith
4/5Items were well packaged and arrived on time
By A. Bisgrove
4/5The service was excellent delivered on time
About
<p>The UK’s Leading Distributor of Consumer Brands Brands You Know, Distributor You Trust. At eShopin we are committed to the prompt delivery of perfect products. By working strategically with household brands we strive to deliver the perfect product as described online. Key to our values is delivering a speedy service in terms of delivering an order and responding to customer queries. Our high level of customer service delivered is reflected through our customer feedback, something that we strive to maintain and improve.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
EPE INTERNATIONAL LTD
Address
EPE INTERNATIONAL LTD, BELFRY HOUSE, ROYDSDALE WAY, EUROWAY TRADING ESTATE, BRADFORD, WEST YORKSHIRE, BD4 6SU, United Kingdom, GB
VAT Number
GB823563530
Company Number
04897647
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund