Featured reviews from Furniture 786
By K. Lonsdale
5/5The lads willing to help and on time thanks for everything
By K. Lonsdale
5/5Excellent service thanks for your support
By C. Bowen
5/5Good quality large stool, well made very good speedy delivery, delivered by frie... Read more
By C. Bowen
5/5Good item, well made good quality stool speedy delivery with very friendly staff... Read more
By M. Gweme
5/5The sofa you sent is so tiny. Not happy
By K. Begum
5/5I ordered the wrong one, asked if I can swap it for the right one without having... Read more
By T. McLaren
5/5perfect
By J. Stancliffe
5/5Contact by message speedy reply ..recommend..all good but just taken delivery
By A. Collins
4/5Packed well and on time
About
<p>Furniture 786 is dedicated to providing you with excellent customer service. Furniture 786 has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Furniture 786 Ltd
Address
164 Solihull Road, Birmingham, B11 3AF, United Kingdom, GB
VAT Number
GB383806374
Company Number
12518401
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund