We are a small family-run company based in Wiltshire, UK. We've been selling online since 2001, and strive to maintain our great reputation through the sale of quality, branded products and excellent customer service. If you have any questions or concerns, please call Cathy or Dave on freephone 0330 660 0045. Someone should be here to take your call from Monday - Friday, 8.30am - 5.30pm. Outside these hours, please leave a message on our answerphone. Alternatively, you can email us: [email protected] General Stores Online Ltd. is registered in England and Wales No: 8357532.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
General Stores Online Ltd.
Unit 7 Avro Business Centre, Avro Way, Bowerhill, Melksham, Wiltshire, SN12 6TP, United Kingdom, GB
8357532
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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By t. hawes
5/5Excellent packing & post
By L. Cartwright
5/5Very fast posting, items arrived safely
By D. DAVIES
5/5Good belt, ver happy.
By A. Karim
5/5Excellent
By K. Barrass
5/5Fast delivery great item cheers
By R. Rose
5/5Well packaged, and quickly sent and received. :)
By F. De Vere Capell
5/5Great website
By D. Donnelly
5/5Ideal holdall for carrying metal detector etc in car.
By M. Newton
5/5Excellent service.
By G. Goodwin
4/5Initial order didn’t arrive but seller was very quick to send replacement.