GYM ACTIVE TRADING LTD
About
Galactic Mania is dedicated to providing you with excellent customer service. Galactic Mania has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
GYM ACTIVE TRADING LTD
Address
12 Hazelwood Park Close, London, IG7 4JJ, United Kingdom, GB
Company Number
13244682
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from GYM ACTIVE TRADING LTD
By anonymous
5/5Seller's service was excellent. No problems.
By anonymous
5/5Service was good and easy. Arrived on time. No hassle.
By S. James
5/5The external package was a bit damaged, but the goods inside was secure.
By A. Burlan
5/5100% professional and a seller thta can be trust
By W. Smart
5/5No messing about delivered a day earlier than expected great service
By S. Johnson
5/5The item was packaged well and delivered early
By D. Brown
5/5Very efficient - thank you
By L. Smedley
5/5Quick and helpful replies to my questions would recommend
By C. Williams
5/5Thank you very much it was meant to arrive 5 days after purchase and I got it in two days its excactly as described and I'm extremely happy I would highly recom... Read more