Featured reviews from Keplin Group Limited
By J. Gardner
5/5Good range of products, well packed and delivered before expected date. Will us... Read more
By M. Helene
5/5Good positive experience. All good.
By E. Gardiner
5/5Great product very easy to move around airport luggage stayed as packed
By B. Crosswaite
5/5Very friendly ty
By c. Mullen
5/5Packed well, delivered earlier than expected
By G. Quinn
5/5Great seller would buy again
By M. Goszczynski
5/5✨️✨️✨️✨️✨️✨️✨️✨️✨️
By L. Bowler
5/5Great bags
By A. Kujel
5/5Great and quick delivery
By A. McNaughton
5/5Item received in good time. So based on this experience I would recommend this s... Read more
About
Keplin Group Limited is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Keplin Group Limited
Address
Blake House, Cowley Business Park, Cowley, Uxbridge, UB8 2AD, United Kingdom, GB
VAT Number
GB304318930
Company Number
11545382
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
