Lemon Pavilion

Welcome to Lemon Pavilion where we sell an extensive range of good quality home and garden products. Our secure online shop is easy to use and we accept debit or credit cards and paypal. Please email us at [email protected] and we will be pleased to answer any questions you may have. We aim to provide an excellent range of products, at very competitive prices, delivered to the customer’s door in first class condition.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Pink Sky Trading Ltd

Unit 1, Buttercup Farm, Buttercup Cottage, Horsham Road, Buttercup Cottage, Horsham Road, Walliswood, SURREY, RH5 5RL, United Kingdom, GB

GB262168310

10622695

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund