<p>We are a trade company founded on 2020 and mainly focus on innovation and expansion of home supplies like home & garden, kitchen, fitness, office, electrics etc.</p> <p>Usually people buy a product, in addition to paying for the value of the product itself, but also for some unnecessary brand advertising costs, sometimes just get an extra logo, in fact, it is not necessary!</p> <p>China is a first-class industrial manufacturing country. As a Chinese trading company, it is necessary and obligated to deliver these highly cost-effective products to people who love life all over the world, of course at a more reasonable price!</p> <p>Just like OnBuy's great vision!</p> <p>********<strong>Order Tracking Policy</strong>***********</p> <p><strong>We only provide full tracking service for orders that meet any of the following conditions</strong></p> <p>1.The orders that the customers are willing to select Priority Delivery for them.</p> <p>2.The order amount exceeds £20.</p> <p><strong>If you are very urgent to receive the parcel, please select Priority Delivery for it.</strong></p> <p>********<strong>Order Tracking Policy</strong>***********</p> <p>Yes, Life is like a box of chocolates, you never know what you will get! But we only deliver a box of satisfaction!</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Shenzhen You Si Chuang Tchnology Co., Ltd.
Unit 5a Trident Trade Park, Cardiff, Cardiff, CF24 5EP, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
By S. Singala
5/5Very great service and I would really recommend friends and family to shop with them. I have already. Thank you and I will continue to buy from you
By J. Foy
5/5Received the massager quickly & undamaged. I am very pleased with my purchase
By N. Bolton
5/5The sellers service was excellent item well packaged delivered on time
By J. BOARDMAN
5/5spot on as discribed
By K. Page
5/5Great product & prompt delivery and great customer service. Kept up to date throughout the whole purchasing process by Kevin.
Thanks
By C. Alvarez
5/5They kept in contact all throughout and also kept it proffessional even when I may not have.
Item arrived and was lovely.
By J. Robinson
4/5Good delivery