Lonely Lolly
About
Sadodo is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Making Man Trading Ltd
Address
Surestore, Rayner Lane, Ashton-Under-Lyne, OL7 0FU, United Kingdom, GB
VAT Number
GB312445731
Company Number
11383755
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from Lonely Lolly
By D. Cuthbertson
5/5Perfect thank you
By D. Coote
5/5The sellers service was good and item is excellent and was delivered on time.
By C. Heavey
5/5Item was packaged well in a box so no damage during delivery.
By D. Cureton
5/5No interactions needed
By M. Ahmed
5/5Safe parsonal delivery quick
By S. Graves
5/5No problems so I didhave to contact the dealer
By r. broughton
5/5Item looks impressive in pics but not in reality.
Too be fair after sales were helpful
All Lonely Lolly reviews
After buying, seller stops responding to querry. Asks for product photos and then says, you opened the product, can't be returned.
The customer service doesn't help with the return. I fell for the positive reviews , for which i am now doubtful. Even those 10-15 pounds pocket ones are far superior quality then this one. I'd not recommend this seller or product to anyone. The screenshot is for the proof.
Screenshots are proof of communication.
Too be fair after sales were helpful
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