By J. Lynch
5/5Nothing negative at all about the seller, I received exactly what I ordered
By R. Duncan
5/5Thanks so much for the plush foundation, perfect transaction. Thank you.
By D. McGarry
5/5Delivered in time, kept you updating on order, very professional. Definitely wil... Read more
By M. Gentles
5/5Perfect
By K. Sargent
5/5The customer service support helped me to locate my missing parcel. Thank you.
By S. Hulin
5/5Prompt service. Very pleased to recommend this seller.
By D. Smitheram
5/5Seller prompt in dispatching order. Well packaged. Can't fault.
By L. Edwards
5/5Very good, well packaged and prompt delivery. Item also as described.
By G. Bennett
5/5Well packed and delivered
<p>Lotties Cosmetics is dedicated to providing you with excellent customer service. Lotties Cosmetics has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Pauline Cooper
14 CHESTER AVENUE, SALE, SALE, M33 4NS, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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