LumiHaus

LumiHaus is dedicated to providing you with excellent customer service.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Guangzhou Kaili Electronic Commerce Co., Ltd

Shop C306-307, No. 7, Wanxing First Street, Jushu, Luopu Street, Panyu District, Guangzhou, Guangzhou, 510000, China, CN

GB507444694

91440106MADU6GYY9B

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How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund