Featured reviews from Mercury Incentives Ltd
By T. Jones
5/5Amazing,fast delivery and have no issues with item received
By P. Westwood
5/5A1 service
By M. Kahl
5/5Faultless
By K. Beaver
5/5Superfast delivery, excellent customer service, and a great price...our grandaug... Read more
By B. Panchal
5/5Item received promptly and without any hitches.
By R. Carter
5/5Quick, efficient, as described…. Good seller.
By T. Redfern
5/5I recently purchased an item from OnBuy and was extremely impressed with the exc... Read more
By S. ADHIKARI
5/5Great product and delivery was on time.
By W. Johns
5/5Speedy delivery and a great price too.
By K. Willis
4/5Happy with the product. Competitive price and good delivery time.
About
Mercury Incentives was established in 2022 and is a fully independent reseller of IT Hardware. Between the management team we have over 30 years’ experience in the IT industry and we use our knowledge and contacts to bring the consumer great products at fantastic prices. When shopping with us you will experience superb customer service, fast delivery, and an easy online ordering process.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Mercury Incentives Ltd
Address
Unit 147 Safestore, Chapel Lane, Wigan, Greater Manchester, WN1 1DU, United Kingdom, GB
VAT Number
GB415819978
Company Number
13876777
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
