Party Perfecto

Back in 2008 we started our family business, fulfilling orders from our very own home! Since then both our business and our passion has grown considerably, and we now work from our modern 8000 square foot warehouse, located in Stockport. Selling a huge range of products, at competitive prices, we pick, pack, and dispatch all of our orders with our enthusiastic team of seven. Each of us here at Party Perfecto believes in the power of fun and creativity, and that is exactly what we offer through our items! We hope that you love our products as much as we do, and don’t forget- if you have any questions just send us a quick hello, and we will do our best to help you.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Party Perfecto Ltd

Omega Works, Oldmoor Road, Stockport, Cheshire, SK6 2QE, United Kingdom, GB

10671959

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.

Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund