Featured reviews from Perfume Market
By E. Bucknall
5/5Prompt despatch meaning quick delivery!
By A. Scott
5/5Excellent service quick delivery thank you
By M. Macdonald
5/5The item arrived in good time was well packaged and as described will buy again ... Read more
By J. Anderson
5/5Seller was brill, nothing to complain about arrived quickly and safely, spot on
By A. Furness
5/5Will definitely be buying from onbuy again .Really efficient,arrived really qui... Read more
By M. Soutter
5/5Excellent
By D. AKPEDE
5/5SELLER WAS EFFICIENT, GOT MY ORDER SOONER THAN EXPECTED
By D. McGowan
5/5Was very skeptical of ordering this and with the site and I was totally wrong ha... Read more
By A. Walker
5/5Superb! Fast delivery and item as described!
By Z. Jussab
4/5Hi I got my order on time and very happy with service
About
For over 15 years, we've made luxury fragrances affordable for UK customers. By keeping our margins lean, we offer authentic designer scents without the premium price tag. We're passionate about perfume - just like you. Our collection features the finest men's and women's fragrances from prestigious brands at prices that won't break the bank. Most orders leave our warehouse within hours. Every bottle is fresh, genuine, and chosen with care.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Pioneer Supplies Ltd
Address
UNIT A2, Tancok's Business Park,, Four Cross Avenue, Willand, Devon, EX15 2FB, United Kingdom, GB
VAT Number
GB177526674
Company Number
08814514
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund