Featured reviews from PRC HI-FI & VIDEO LIMITED
By L. Lovick
5/5Brilliant service I have just got a fridge freezer them would recommend them
By Z. Walling
5/5Excellent comms
Packaged well
Would recommend
By L. Mullen
5/5Great service and fast delivery.
By M. MCFADDEN
5/5Amazing
By D. Luna
5/5Excellent
By P. Chambers
5/5Seller was great, dispatched straight away. Very simple and not much hasten at a... Read more
By S. Oluwaseun
4/5Excellent service
About
As part of an established company supplying a wide range of audio-visual equipment for over 30 years, we aim to offer unparalleled service at the most competitive prices in the industry. Products are provided on a supply only basis. We offer a bulk purchase service for businesses and organisations and currently supply organisations such as TV Broadcasters, Insurance Companies, Schools, Local Education Authorities as well as Building Consortium and many other corporate organisations and businesses. At PRC we appreciate the importance of good Customer Service and want you to feel confident when you buy from us. All products supplied are covered by the terms and conditions of the manufacturer's guarantee for a minimum of 12 months (unless otherwise specified) from the date of purchase. In the unlikely event that you need to report a faulty or damaged product please contact our Customer Services Department.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
PRC Hi-Fi Video Limited
Address
PRC DIRECT, Bentalls, Basildon, ESSEX, SS14 3BY, United Kingdom, GB
VAT Number
GB250184388
Company Number
1483407
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund