Featured reviews from Rossimobile
By S. Elkington
5/5Seller gave great communication and service
By J. Kiek
5/5Excellent and inclusion of power adapter for charging as well as cable a welcome... Read more
By F. Ishaq
5/5The seller is very good , I am so happy with my order , 1 of the best sellers
By J. McKenzie
5/5Great product, as described, and arrived promptly. Thank you.
By R. Pritchard
5/5Very happy with my phone. Arrived as promised
By J. Horvathova
5/5Thank you very good
By A. Anderson
5/5The seller was prompt in dispatching the product, which resulted in early delive... Read more
By anonymous
5/5Excellent seller. I would definitely buy from them again.
About
Rossimobile is dedicated to providing you with excellent customer service. Rossimobile has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Shenzhen Keqixin Dianzi Youxian Gongsi
Address
2 RUE DES VOYELLES BP17555 TREMBLAY EN FRANCE, ROISSY CHARLES DE GAULLE CEDEX, France, 95721 , France, FR
Company Number
91440300073390652A
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund