Senateck
About
<p>Senateck is dedicated to providing you with excellent customer service. Senateck has been verified by OnBuy so you can shop with confidence.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Uk-Trade deals ltd
Address
17 Tartan street, Manchester , Lancashire , M11 4GD, United Kingdom, GB
VAT Number
GB348822572
Company Number
12611853
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Popular Categories
Featured reviews from Senateck
By K. Taylor
5/5Fast and efficient
By N. Evans
5/5The sellers service was excellent well packed delivered in time
By G. Owusu Agyemang
5/5Excellent
By T. Russell
5/5The seller was very informative about delivery The phone was well packaged (just the post man dropped it through the letter box) Very happy with the service ... Read more
By D. Allen
5/5The service i received was excellent. The item came well packaged and was received in less than 24 hours.
By A. Briggs
5/5Was delivered on time cant believe how fast it came
By C. Rylance
5/5Absolutely amazing seller Fast shipping I didnt need to contact customer service as every thibg ran smoothly with 0 stress supplied tracking as soon as dispat... Read more
By R. Harrison
5/5Well packed quickly delivered and the best price I could find. Whats to complain about?
By A. Lawton
4/5They sent a 4gb one and did not lower price offer me a return if i had not used it. I did not figure out it was 6gb till i had uploaded all my stuff to phone an... Read more
By B. Cooper
4/5Brilliant
All Senateck reviews
The phone was well packaged (just the post man dropped it through the letter box)
Very happy with the service overall.
Fast shipping I didnt need to contact customer service as every thibg ran smoothly with 0 stress supplied tracking as soon as dispatched fantastic service thank you again
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