Simple Shopping World
About
<p>We are here with our new shop after 8 years of experience! We promise that all the products you buy will be a good quality and delivered by reliable post. If there is any problems please contact us. We wish you a happy and honest shopping.</p>
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
S Ozyigit
Address
54 Argyle Road, Brighton, Select a State, BN1 4QB, United Kingdom, GB
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from Simple Shopping World
By J. Trevellick
5/5Easy order process
Delivery instructions constantly updated.
Delivered as scheduled
Packed really well.
By J. Piggford
5/5Great communication
By W. Blacklock
5/5My order arrived only days after ordering and was well packed, very happy all in all.
By S. Parry
5/5Kept me informed re delivery date. No after sales required so I’ve not contacted the seller. All good.
By A. Forrest
5/5Very good
By M. Sharman
4/5First class service
All Simple Shopping World reviews
Delivery instructions constantly updated.
Delivered as scheduled
Packed really well.
The listing shows an Intex branded pool. I was sent a Bestway branded pool (inferior quality & at least half the cost of Intex).
When I reached out to Easy Shopping World - they apologised and offered to send me a return postage label & send the correct item.
It took 2 more messages/prompts to actually receive the prepaid label to return the item over a few days. By this time they apparently didn’t have the item in stock anymore (despite it still being advertised for sale and the price increasing by £10)
I posted the item the next day - randomly to a residential address in Birmingham. I provided them proof of post (it was tracked). And then 24hrs later following another message prompt, i received my refund.
To be honest i find the whole thing a bit shady. I’m not convinced they have the Intex pools at all and try to pass off Bestway brand and hope the customer doesn’t notice. I personally would not use this company again.
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