SKYWISH

<p class="MsoNormal"><strong>SKYWISH</strong> is the name of a trusted online merchant of various products, including Toys, Technology, Beauty Products, Sports and Outdoor Products in retail. Skywish takes special pride in ensuring that each customer receives the best possible level of customer service. In the rare instance that a problem does arise, we always advise that you speak to us first and we will do everything we can to help. In all cases, we will work with our customers to find a resolution and offer the best possible service.</p>

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

SKYWISH LTD

SKYWISH LTD, BIG YELLOW STORAGE UNIT A-26, 374 EASTERN AVENUE, London, Ilford Essex, IG2 6NW, United Kingdom, GB

08353016

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

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Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund