SnM Stuff
About
Specialist retailer of modelling, wargaming and RPG gaming products.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
SnM Stuff Online Ltd
Address
33 Tower Hill, Farnborough, Hants, GU14 0AQ, United Kingdom, GB
Company Number
10729196
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
Featured reviews from SnM Stuff
By D. Kelly
5/5Another good seller id say.
By N. Goatley
5/5Excellent.
By D. Bloor
5/5Easy, no fuss purchase, arrived safely packaged. Thank you.
By P. Sayers
5/5Very good, a couple of bonuses with my order, much appreciated!.
By B. Corke
5/5Delivered on time packaged in UK standard letterbox friendly box.
By J. Taylor
5/5I am more than happy with my purchase and will be coming back here again with further custom.
By P. Boden
5/5Arrived quickly and as describe. Good box for transport. Mini in good condition.
By L. Carson
5/5Took a while to arrive, but I'm overly happy with quality and the cheap price! Lovely stuff
By S. EDWORTHY
5/5Great service and great product, I have all ways been a fan of Vallejo products.
By R. PARKES
5/5Spot on, delivered quickly and great product
All SnM Stuff reviews
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