Featured reviews from Sol*Aire Heating Products
By G. Escott
5/5Already have a Neo and very pleased with them
By L. Matchett
5/5Brillant service
By M. Butterworth
5/5Excellent service, price and delivery. Would highly recommend!
By A. Latham
5/5great price and fast delivery, travel damaged unit replaced in a day.
By A. Turner
5/5All good would shop again.
By A. Cheffings
5/5Smooth transaction. No problems and kept informed.
By A. SETH
5/5Excellent customer support
By k. mcgrath
4/5Excellent service, quick delivery. Customer service informed me of delivery at e... Read more
About
Sol*Aire Heating Products is an online retailer of electric heaters and heated towel rails. We are based in Eppleby, North Yorkshire. We offer friendly, helpful advice to assist you with your purchase. Our electric heater range includes panel heaters, portable heaters, oil-filled electric radiators, bathroom fan heaters and infrared heaters. Our heated towel rails are for connection central heating, electric and dual fuel. Buy high quality heaters which are excellent value for money.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
Sol*Aire Heating Products Ltd
Address
Big Shed, New Row, Eppleby, North Yorkshire, DL11 7AW, United Kingdom, GB
VAT Number
GB996581746
Company Number
6865938
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
