Featured reviews from Specola
By D. Brown
5/5Really happy with the speed of delivery and quality of kit provided.
By L. Markey
5/5Great purchase experience with OnBuy. I recently bought 3 Dell monitors and stan... Read more
By S. Burnham
5/5Seller is excellent and will definitely be using again in the future.
By A. Podeszwa
5/5I haven't had any issues with the seller although didn't have to contact them di... Read more
By A. Law
5/5The sellers service was excellent, very quick at delivery and products arrived d... Read more
By M. Saqr
5/5Actually, it's was easy to assemble and it works perfectly well. The wrapping wa... Read more
By N. Stringer
5/5Packed incredibly well. And the product very very good
By K. STEVENS
5/5The seller had great communication when I had an issue with one of the screens. ... Read more
By I. Roberts
4/5The seller had a good description of item and it was packed exceptionally well w... Read more
By M. RICHARDSON
4/5As per my review above I'm very happy with what I received, thank you
About
Specola is dedicated to providing you with excellent customer service. Specola has been verified by OnBuy so you can shop with confidence.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
SPECOLA LIMITED
Address
Unit 1 Barnard Street, Gatewarth Industrial Estate, Gatewarth Industrial Estate, Warrington, Cheshire, WA51DD, United Kingdom, GB
VAT Number
GB155294400
Company Number
08373671
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
