Established in 2010 STORTFORD TOYS are a UK based online toy shop that specialises in highly sought after toys & games. Our aim is to provide the best toys, an excellent service and SAVE you money. If you have any queries please either email us: [email protected] or call on 07801 732688. Our friendly staff are there to help you. Our aim is to ship all orders within 24 hours of receipt of payment via Hermes. (Where possible) Mainland UK: We ship via Hermes Standard as standard (please allow 3-5 days for delivery) and Expedited delivery is available which is sent via Hermes Next Day (1-3 days for delivery) BFPO, PO Box, Scottish Highlands, Northern Ireland, British Isles & Channel Islands: We ship via Royal Mail 2nd class as standard (please allow 3-5 days for delivery) and Expedited delivery is available which is sent via Royal Mail first Class. (1-3 days for delivery) For Europe and the Rest of the World: We ship via Royal Mail Airmail. Please allow 1-4 weeks for Europe and 2-6 weeks for outside Europe. (Rest of the world)
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Stortford Toys Limited
c/o Ridgewell & Boreham Accountancy Services , 24A Crown Street, Brentwood, Essex, , CM14 4BA, United Kingdom, GB
GB133933712
7992361
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
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By D. Allison
5/5I am sorry for the wrong reply o bought 2 things paw patrol yous sent exactly what daid and the seller replied super fast even though I got it wrong so my apolo... Read more
By J. Chesterfield
5/5Customer service really good. Received in a timely manner. Bought as a Christmas present
By N. Prigmore
5/5Good timely seller
By C. Rathbone
5/5No problem whatsoever
By H. Williamson
5/5Very quick delivery thanks
By A. Duchajova
5/5Really good, great buy, fab quick delivery. Truly recommend!
By A. Carruthers
5/5Perfect seller
By P. Earle
5/5This was the cheapest I saw for this particular product from this supplier so I was very happy when it arrived on time, and packaged as how I would expect a bra... Read more
By Z. Spencer
5/5Great seller, product as described and quick delivery
By A. White
5/5The item was well packaged and arrived safely. Can’t wait to see my daughters face when she unwraps it