Tangoo Deals

186 reviews
OnBuy seller since 2023

Featured reviews from Tangoo Deals

5.9/10
5 Star
87
4 Star
10
3 Star
4
2 Star
3
1 Star
82

By A. Zmorzynska

5/5

Consistent with the description, I recommend!

By M. Lennox

5/5

The Seller was excellent the package arrived safely the delivery time was slow

By J. Lowe

5/5

Well packaged and arrived well before expected

All Tangoo Deals reviews

5.9/10
5 Star
87
4 Star
10
3 Star
4
2 Star
3
1 Star
82
186 reviews
By A. Zmorzynska on 30/06/2026
5/5
Delivered on time
Items as described
Consistent with the description, I recommend!
By G. Beckley on 30/06/2026
1/5
Delivered on time
Items as described
I complained to the seller and they have offered a refund
By P. O'brien on 24/06/2026
1/5
Delivered on time
Items as described
Total scammers
By M. Lennox on 16/06/2026
5/5
Delivered on time
Items as described
The Seller was excellent the package arrived safely the delivery time was slow
By B. Walker on 30/05/2026
1/5
Delivered on time
Items as described
Good customer service
I would not buy anything from either Tangoo Deals or On Buy as It has been a terrible experience & neither of them have been any good at reaching a suitable outcome
By L. Balding on 14/04/2026
1/5
Delivered on time
Items as described
Good customer service
Terrible.
By J. Lowe on 08/03/2026
5/5
Delivered on time
Items as described
Well packaged and arrived well before expected
By D. Schwinger on 07/03/2026
1/5
Delivered on time
Items as described
Good customer service
Absolute joke. Amateur seller, would not recommend nor deal with again.
By D. Boboc on 26/02/2026
1/5
Delivered on time
Items as described
Good customer service
I didn't receive what I ordered.
By A. Jones on 24/02/2026
1/5
Delivered on time
Items as described
Good customer service
I've given one star because I can't give zero, which would be my preference. I ordered a new Tefal soup maker for £126.16. It was delivered on time, and there the good service stopped. The soup maker arrived in a box that had clearly been opened. The manufacturer's guarantee and recipe booklet were missing, and the lead was just loose in the box. I can't prove that the soup maker had been used, but it was clearly not new. I had an increasingly bizarre exchange of messages with the seller, who insisted the soup maker was new, but the box had just been opened. Why? By whom? No answers. He eventually offered me a 'partial refund' (amount unspecified). Luckily I'd taken screenshots of all the messages and photos of the packaging, lead etc. I'd asked Tangoo Deals to send me a return label, which they eventually and reluctantly did - but the label showed a different name attached to my address. Again, why? No satisfactory explanation was forthcoming. I paid the postage myself, which gave me their address and all tracking details. Once I was able to contact OnBuy customer support, they were very helpful and organised a full refund very quickly. Buyer beware! OnBuy is an online marketplace with excellent customer service - but each transaction is only as good as the seller. Tangoo Deals tried to pass off what appeared to be a second hand product as new. I've since bought a Tefal soup maker from a reputable seller and it arrived with the lead and plug secured and in a protective cover, with the lid secured to the soup maker and with a guarantee and recipe book. Very different to what Tangoo Deals tried to sell me!

OnBuy were helpful and efficient and secured my refund - but I had a week of time consuming hassle to get there.

I'd recommend extreme caution in buying from Tangoo Deals and keep careful records of all transactions and messages.
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