The Cozy Nook

Welcome to VitalityPro! We are committed to providing every customer with high-quality products and attentive service, and hope to become a part of your daily life.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Shenzhen Zhencheng High-Tech Co., Ltd.

深圳市龙岗区平湖街道禾花社区水门路104号B栋102, 深圳, 518000, China, CN

GB484995126

91440300MA5EGUDY98

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For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

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Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund