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Venture E-Commerce Ltd

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Our Story Founded in 2011, PureLifestyleWonders is more than just a company- it is a story of a passion for creating the best way of life for the contemporary individual. PureLifestyleWonders was initially focused on being an exclusive e-retailer for health products that give more comfort to the ailing patient. Over the years, the company has expanded and is now an established online retailer in a broad spectrum of lifestyle products ranging from home furniture to garden décor and health. PureLifestyleWonders prides itself on bringing customer satisfaction to the heart of its operations. It also collaborates with very renowned suppliers in the industry in order to bring the best products available to its cherished clientele. What we believe in The company is based on a core belief: caring about your lifestyle! We know how today’s pace of life can sometimes be overwhelming and stressful. Hence, we always strive to bring you the best upmarket products to create greater comfort in everyday living. We also believe in pampering our customer- which is why we create an enchanting customer experience by ensuring fast delivery, reliability, continual customer contact and the best product experience. We also believe in loving what we do and as result, we have a lot of fun in bringing you the best products available on the market!

Delivery

Please note, these are the seller's default delivery options. Additional charges and handling times may apply to specific products.

Standard Delivery

CountryEstimated DeliveryDelivery Cost
United Kingdom
Mainland UK3 - 5 daysFree
Northern Ireland6 - 10 days£100.00
Outer Hebrides6 - 10 days£100.00
Isle of Man6 - 10 days£100.00
Scottish Highlands and Isle of Skye6 - 10 days£100.00
Orkney Islands6 - 10 days£100.00
Shetland Islands6 - 10 days£100.00
Firth of Clyde Islands6 - 10 days£100.00
Argyll and Bute with Loch Lomond and Inner Hebrides6 - 10 days£100.00
Isle of Wight6 - 10 days£100.00
Isles of Scilly6 - 10 days£100.00
Channel Islands: Jersey6 - 10 days£100.00
Channel Islands: Guernsey6 - 10 days£100.00

Returns & terms

Legal Name: Venture E-Commerce Ltd

Address: 59 Potters Grove, New Malden, Surrey, KT3 5DF, United Kingdom, GB

Company Number: 8652964

Returns:

Delivery Charges: Please note that any products shipped to Northern Ireland will incur surcharges. Please contact us for a shipping quote before purchasing. For Hyundai, Honda, Bocsh, Greenworks &Webb products, Free Shipping to Mainland UK only (Excluding Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands & Highlands & Northern Ireland). Please contact us if you would like your item to be shipped to those areas we will get a quote for you. We DO NOT SHIP OUTSIDE UK for the Hyundai and Honda products. For the Cefaly Migraine devices, we sell them for UK buyers only. We will not dispatch outside the UK or to any freight company that would be taking it outside the UK as per our agreement with the manufacturer.

Return: You have the right to cancel your order without having to give a reason at any time before your goods are dispatched or within 14 days after delivery, such 14 day period beginning on the day after you receive the goods. Where your order comprises multiple delivery shipments, the 14 day cancellation period for the goods in your order begins on the day after you receive the delivery of the last shipment to you. To exercise your right to cancel, you must inform us of your decision to cancel by phone, mail, fax or e-mail using the contact details set out above. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation. Cancellation consequences You must send the goods back to us to our 59 Potters Grove New Malden KT3 5DF at your own cost (unless we delivered the item to you in error or the item is damaged or defective) without undue delay and in any event within 14 days after the day of the cancellation. or We can arrange collection of the goods from you if you request it. You will be responsible for the direct costs of the collection service. The cost of collection is estimated at a maximum of approximately £25 depending on the weight and size of the item. You must make the goods available for collection. We will contact you to make further arrangements. You will not have any right to cancel a purchase for the supply of any of the following goods: [choose appropriate] ı the supply of goods that are made to your specifications or are clearly personalised; ı in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery;

Refund : Following cancellation, we will refund you the price paid for the cancelled order (or part of the order cancelled), less any collection or return charges (if any). We will also refund any standard delivery charges paid, or an amount equal to those charges if you elect to use a more expensive delivery method. We will pay the refund within 14 days after the day: ı We receive the goods you returned to us. We will refund you using the same means of payment as you used to pay for your order. We reserve the right to make a deduction from the amount of the refund for loss in value of the goods returned where the goods show signs of unreasonable use; for these purposes, unreasonable use means handling the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods, in particular if it goes beyond the sort of handling that might reasonably be allowed in a shop. We may withhold any refund until we have received the goods. Without limiting your cancellation rights in Clause 7, if you are not satisfied with a product for any reason e.g. if it is not what you ordered, it is damaged or defective, or we have delivered an incorrect quantity, please return the product to us. Once we have confirmed the product defect or other problem, we will: - Provide a full refund for any product that is not what you ordered; - Provide a full refund for any goods that are damaged or defective, if this is within a reasonable time following the sale; or - At your option, repair or replace the goods at our cost (including the cost of postage),unless this would not be possible or would be disproportionately costly in the circumstances, in which case we will refund to you the amount paid for the goods in question. 

We will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you via e-mail that you were entitled to a refund for defective goods.

Return and refund policy are valid for up to 30 days only. No refund or return policy applicable after 30 days.

Returns Address: 59 Potters Grove, New Malden, Surrey, KT3 5DF, United Kingdom, GB

Venture E-Commerce Ltd reviews

See all
9.6/10
5 Star
57
4 Star
5
3 Star
1
2 Star
1
1 Star
0

By E. Walker

5/5

Very good customer service vert happy with the company.

By B. Lyons

5/5

Good quick delivery and kept informed with progress of delivery

By C. Flockhart

5/5

The vac was delivered next day well packaged and at a great price, definitely recommended.

By E. teggert

5/5

Great service only took 2 days to arrive .

By H. Smith

5/5

Easy to order, and very swift delivery. Happy to recommend to my friends

By I. Darlington

4/5

This company was my first time to deal with, and they were absolutely brilliant from advertising, to communication..would highly recommend.

By n. kininmonth

5/5

Arrived sooner than the estimate well packaged ...no unnecessary packaging and was easy ordering on Onbuy

By M. Kanonovic

5/5

Excellent customer service. Quick response to emails. Very helpful members of staff. Fast Delivery
100% recommend

By M. McMurray

4/5

The service was very good, the item was well packaged and delivered ahead of time pleasant surprise, my first purchase well satisfied.

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Venture E-Commerce Ltd reviews

9.6/10
5 Star
57
4 Star
5
3 Star
1
2 Star
1
1 Star
0
64 reviews
By E. Walker on 23/10/2021
5/5
00
Delivered on time
Items as described
Very good customer service vert happy with the company.
Was this review useful?
By B. Lyons on 19/10/2021
5/5
00
Delivered on time
Items as described
Good quick delivery and kept informed with progress of delivery
Was this review useful?
By C. Flockhart on 01/10/2021
5/5
00
Delivered on time
Items as described
The vac was delivered next day well packaged and at a great price, definitely recommended.
Was this review useful?
By E. teggert on 30/09/2021
5/5
00
Delivered on time
Items as described
Great service only took 2 days to arrive .
Was this review useful?
By H. Smith on 16/09/2021
5/5
00
Delivered on time
Items as described
Easy to order, and very swift delivery. Happy to recommend to my friends
Was this review useful?
By I. Darlington on 05/08/2021
4/5
00
Delivered on time
Items as described
This company was my first time to deal with, and they were absolutely brilliant from advertising, to communication..would highly recommend.
Was this review useful?
By n. kininmonth on 05/08/2021
5/5
00
Delivered on time
Items as described
Arrived sooner than the estimate well packaged ...no unnecessary packaging and was easy ordering on Onbuy
Was this review useful?
By M. Kanonovic on 08/07/2021
5/5
00
Delivered on time
Items as described
Excellent customer service. Quick response to emails. Very helpful members of staff. Fast Delivery
100% recommend
Was this review useful?
By M. McMurray on 19/06/2021
4/5
00
Delivered on time
Items as described
The service was very good, the item was well packaged and delivered ahead of time pleasant surprise, my first purchase well satisfied.
Was this review useful?
By P. Goddard on 28/05/2021
5/5
00
Delivered on time
Items as described
Arrived very quickly in a pristine original box. Will use again without question
Was this review useful?
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