Venture E-Commerce Ltd

Founded in 2011, Venture E-Commerce Ltd began as an exclusive e-retailer for various products and has since grown into a leading online store for premium lifestyle items, including home furniture, garden décor, health essentials, power equipment, and safety solutions. We prioritize customer satisfaction, partnering with top suppliers to bring you the best. Our core belief: caring about your lifestyle. We strive to enhance everyday living with quality products and exceptional service.

This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.

Venture E-Commerce Ltd

59 Potters Grove, New Malden, Surrey, KT3 5DF, United Kingdom, GB

GB124497016

8652964

Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.

For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.

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Detailed information about your consumer rights can be found in our Customer Terms.

All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!

How does it work?

If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!

On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.

You can make a claim if:

• Your order doesn't arrive
• Your order isn't as described
• Your order arrived damaged or faulty
• There's an issue with your refund