Audio Electrical Ltd
About
Audio Electrical Ltd is dedicated to providing you with excellent customer service.
This seller has represented that it will comply with all applicable laws, including offering only products and services that comply with OnBuy's policies and the applicable rules of EU law.
Legal Name
AUDIO ELECTRICAL LIMITED
Address
Unit A26, Hartley Business Centre, , Nottingham, Nottinghamshire, NG5 1FD, United Kingdom, GB
VAT Number
GB928096887
Company Number
06446968
*Please note: Business addresses are provided for information purposes only and are not for returns. To find out more about Returns & Exchanges, click here.
Returns and exchanges
Had a change of mind? No worries! Almost all purchases on OnBuy are covered by a 30-day return policy as standard.
For help with an order, you'll need to get in touch with the seller you ordered from directly. To do this, simply log into your OnBuy account, click 'View Orders', find the product and select 'Contact Seller'.
Refunds
To return an item and request a refund, please follow the steps found in the Returns & Exchanges section of our Help & Support Centre.
Detailed information about your consumer rights can be found in our Customer Terms.
OnBuy Protection
All eligible items are automatically covered by OnBuy Protection for up to 180 days after purchase - no matter how you paid. No catches. No hidden costs. Just our way of letting you know you're in safe hands when you shop with us!
How does it work?
If there's a problem with your order, the first thing to do is get in touch with the seller that you ordered from. This is the quickest and easiest way to get the help you need!
On the rare occasion that the seller can't or doesn't resolve the issue, that's when OnBuy Protection steps in.
You can make a claim if:
- Your order doesn't arrive
- Your order isn't as described
- Your order arrived damaged or faulty
- There's an issue with your refund
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Featured reviews from Audio Electrical Ltd
By K. Caddell
5/5Item delivered earlier than expected and kept up to date via customer service. Very happy
By D. Harper
5/5Fantastic headphones Nice sound very good price and product quality is excellent will definitely buy from you again thanks again very good customer service as w... Read more
By J. Samuels
5/5No problem with the supplier they more than tried to accommodate service from purchase to transit and delivery altogether a very happy customer
By M. Allen
5/5Nothing negative to say about Audio Electrical Ltd based on my one experience. My item was a great price and was delivered on time and in perfect condition.
By J. Samuels
5/5The customer experience was very good.
By S. Davies
5/5Fast delivery and decent price
By D. Bond
5/5A fast and fuss free service. Definitely will be buying from again.
By J. Halliday
5/5No complaints with sellers services
By L. Bellwood
5/5No problems with this seller . arrived on time in good condition